Business Systems Manager

Position title: Business Systems Manager

Department: Operations

Location: Harlow HQ, Essex

Reports to: Head of IT

Astro Lighting is a leading designer and producer of contemporary lighting for high end residential and hospitality markets. Established in 1997, our products are supplied to homeowners and professionals through a network of international partners. Our head office located in the UK is complimented by satellite locations in Italy, Germany, Asia, and the USA.

For 26 years, our Co-Founders John Fearon and James Bassant have been at the heart of the business, sharing a commitment to British lighting design and passion for quality and precision. Our creative ethos has remained consistent throughout - that good design demands simplicity, delivering products with technical excellence that extend far beyond their design aesthetic.

As a trusted, dynamic, and continually growing supplier, our extensive range complements every aspect of luxury living and hospitality, from bedrooms and bathrooms to living areas, corridors and exteriors and can be seen within projects across the globe.

Role overview

Reporting to the Head of IT, as Business Systems Manager you will be responsible for ensuring optimal system availability and user experience for our global teams by configuring, maintaining, upgrading, and supporting key systems. Your primary focus will be to manage and administer MS Navision 2016.

If you can tick a number of the below requirements, have relevant experience/qualifications and feel like you can add something to the team, then we would love to hear from you.


  • Subject matter expert in MS Navision 2016 modules (Warehouse, Purchasing, Sales Order and Finance).
  • Analyse business requirements and apply your knowledge of the systems to design effective solutions, ensuring thorough testing and effective business transformation.
  • Prioritise the project backlog and handle BAU issues and change requests.
  • Review the support process ensuring effective solutions are in place.
  • Hands-on management of MS Navision 2016 and user training
  • Configure MS Navision 2016 according to business requirements, carry out testing, and produce documentation.
  • Work closely with Dynamics partners to design and test upgrades/customisations.
  • Creation of Jet Reports and Power BI reports.
  • Administer other applications.

About you

  • Minimum 3 years hands-on proven administrative experience in MS Navision configuration, customisation, workflows, dashboards, forms, views, and reports.
  • Microsoft certification for administration of MS Navision 2016 modules.
  • Knowledge of advanced warehouse management, Intercompany processes in NAV and Jet Reports.
  • Experience with XML and JSON.
  • Ability to build supportive relationships with all departments across the business.
  • Teamwork & Collaboration - Working collaboratively with a group of people to accomplish a task or achieve a goal.
  • Planning & Organisation - Ability to set priorities, goals and timetables to achieve maximum productivity.
  • Drive & Energy - Self-motivated and driven to succeed, focused on results and passionate about the job.
  • Communicating with impact - the ability to present information to a high standard using a variety of written, verbal and presentation techniques. Fluent English language proficiency is expected in this role.
  • Strengths in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

What we offer

  • 25 days holiday (rising to 26 days after 4 years and 27 days after 5 years)
  • Hours 38.75 per week with 45 minutes lunch
  • Astro Flex It - Flexible core hours and opportunities to work remotely
  • Pension
  • Enhanced Maternity Pay (after 2 years)
  • Enhanced Paternity Pay (after 2 years)
  • Study Support
  • Mentoring Programme
  • A range of wellbeing initiatives including 24/7 access to our Employee Assistance Programme
  • Cycle to Work Scheme (with plenty of on-site cycle parking)
  • Eyecare voucher scheme
  • Staff Discount on Astro products
  • Sabbatical Leave (after 5 years)
  • Volunteering and fundraising opportunities, supporting local charities and schools.
  • Free fresh fruit weekly
  • Superb modern offices with free on-site parking

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